FAQ

Flavors

What if I am craving a flavor that I don’t see on your webs site?

While we are confident that we have something for everyone within our complete line of Savory, Sweet and Supreme gourmet popcorn flavors, tell us your perfect popcorn and we can explore making it for you. We can also create custom colors to order so The Popped Kernel is perfect for any occasion including weddings, graduations, showers, birthdays, school events, business events, and much more! The possibilities are endless!

How fresh will the popcorn be that I order?

Very Fresh… Guaranteed! Unlike many of the other popcorn companies out there, we do not mass produce our gourmet popcorn, only to have it sit on shelves in a warehouse - growing old and stale. We are a small business dedicated to two guiding principles – crafting the finest quality gourmet popcorn and delivering unsurpassed customer service. We hand-craft our popcorn weekly so, in most cases, your popcorn will have just recently been made when you receive it


Products

Are your products free from peanuts, tree nuts, nut oils, soy and dairy?

Our products are produced in a facility that uses milk, soy, peanuts and tree nuts so we cannot guarantee that any of our products are completely free from cross contamination during cooking, processing or packaging. This applies to all our flavors and products even if none of these ingredients are used in the specific flavor of popcorn.

What is the best way to ensure the freshness of our popcorn?

At The Popped Kernel, we pride ourselves on always providing outstanding gourmet popcorn. Because of this, be assured that when you buy one of your products that it was not made months ago, sitting on a shelf and becoming stale. Once you receive one of our gourmet popcorn products, here are a few guidelines that will help extend the freshness of the popcorn - assuming you don’t eat it all as soon as you get it…which is quite possible!

  • Don’t open the package until you are ready to eat it.
  • Store popcorn in an airtight container at room temperature once you have opened it.
Can you create custom gourmet popcorn gift?

Absolutely! Whether you are looking for gift tins, gift baskets, gift boxes or something totally different, we can work with you to create the perfect gift. And with our volume discounts, The Popped Kernel’s gourmet popcorn is ideal for business gifts, corporate events, employee recognition programs, school events, weddings, showers, anniversaries, birthdays, graduations and much more. The more you order the more you save! Contact us for more details and pricing regarding custom gifts.


Ordering

What forms of payment are accepted?

Cash, VISA, MasterCard, American Express, and Discover.

Do you offer volume discounts?

Yes! The Popped Kernel’s gourmet popcorn is ideal for business gifts, corporate events, employee recognition programs, school events, weddings, showers, anniversaries, birthdays, graduations and much more. The more you order the more you save!

How much popcorn do I need for my party, special occasion or event?

That amount can vary depending on your individual needs but a good general guideline is to plan for two cups of popcorn per person. Contact us to have one of our popcorn specialists work with you to determine your exact needs.


Shipping & Delivery

Where can our popcorn be shipped?

Because of our commitment to quality and always providing the freshest popcorn, we do not ship to locations outside of the continental United States, due to the length of time required for delivery.  

More information is available on our Shipping & Delivery Page.

How much does shipping cost?

The exact cost depends upon the destination and the items purchased. Contact us for more details regarding shipping costs.

More information is available on our Shipping & Delivery Page.

How long will it take to get my order?

In many cases, when we have the flavor/product on-hand, we can ship/delivery your order within one to two days. The length of time required by the shipping company to deliver the order to your location will vary according to the destination and shipping method. Because of our commitment to quality, we do not make our gourmet popcorn in large quantities, only to sit on a shelf in a warehouse for long periods of time, becoming stale and less than perfect. Due to this, some orders may take one to two weeks to make and ship/deliver. In these cases, we will notify you when ordering. We know that our popcorn is so awesome that you may not want to wait this long but it is required to ensure that we live up to our motto – Popcorn Made Perfect!

More information is available on our Shipping & Delivery Page.